1. Are you a manufactory or a trading company?
We are mainly a manufactory with OEM/ODM service, but we are also a trading company for some products from high end suppliers.
2. Can I get some sample for free?
YES FREE sample is available, only the freight fee is paid by buyer.
3. Can I customize my own products?
Yes, we are glad to receive your customize requests, the colors, shapes, capacities and functions; meanwhile the M.O.Q. should be considered.
4. What kind of payment method that you offer?
You can use T/T
5. What kind of shipment option can I choose?
TNT, UPS, FEDEX, SF, OCS, DHL and EMS, please let us know if your requirement is not been mentioned.
6. What about the after-sales service?
We have sales department for customer service; you can easily contact us by e-mail, skype or telephone.
7. How about the import customs fee?
Please pay attention: Our sales will declare the custom value as customers require normally. import duties, taxes and charges are not included in the item price or shipping. These charges are the buyers' responsibility. Please check with your country customs office to determine what these additional costs will be prior to bidding/buying. If the goods were turned back or destroyed for unable customs-clearance, the related cost will be paid by customer.